Order processing typically takes 1-2 business days (1-3 on weekends). Shipping will usually take 2-4 business days, depending on your location and the method you choose. We ship from Southern California so the closer you are, the sooner you’ll receive it!
Yes! Once your order is shipped, you will receive a tracking number via email.
We currently accept PayPal and credit card payments (Visa, Mastercard, American Express, Discover).
Per company policy, customers cannot combine multiple promo codes together when making purchases online. Only 1 promo code per person is allowed per day.
Items may only be returned within 7 days of receipt. In order to qualify for a refund, items must be returned unworn, unwashed and in their original condition and original packaging. If any items appear worn, have stains, have a scent (cigarette smoke, deodorant, etc) or pet hairs will not be accepted. If an item has been worn once or the tags have been removed it will not qualify for a return. If an item is not returned with all original packaging (missing story card, etc) it will not qualify for a return.
Customer is responsible for all return shipping costs.
If an item needs to be replaced due to manufacturer defect, photographic proof will be required.